Stripe insights

CommercialVersions: []25 metrics

OpenTelemetry·

Webhook signature verification fails when body is parsed before validation

stripe.event.count

28d ago▸

Webhook verification fails when mixing test and live signing secrets

Replayed webhook events fail verification after 5 minute timestamp timeout

Reverse proxy modifies webhook request causing signature verification failure

stripe.event.count

28d ago▸

Payment failure rate exceeds 5% threshold

Payment retry recovery rate below 15% indicates broken retry logic

Absence of pre-dunning prevents 40-60% of card expiry failures

Low dunning email recovery indicates messaging or channel problems

Undifferentiated churn tracking masks fixable involuntary churn component

Rate limit exceeded prevents API requests from completing

Webhook timeout from synchronous processing blocks payment confirmations

Invalid API keys block all Stripe API access

Duplicate charges from retry logic without idempotency protection

Stripe server errors require automatic retry handling

Rate limit exceeded from exceeding Stripe API throughput thresholds

Webhook delivery failures from exceeding 3-second response timeout

stripe.api.request.duration stripe.event.count

1mo ago▸

Authentication failures from API key misconfiguration or rotation

1mo ago▸

Double-charging customers from retrying server errors without idempotency

Database deadlocks from concurrent webhook deliveries

Stripe rate limit exceeded preventing API requests

Invalid API key prevents Stripe authentication

Webhook timeout from slow endpoint processing

stripe.event.count stripe.api.request.duration

1mo ago▸

Duplicate charges from retry without idempotency keys

Third-party payment API outage causes checkout failures despite healthy internal systems

Payment API latency increase reduces conversion rates

Health endpoint uptime masks business-critical payment endpoint failures

Elevated API error rate indicates outage or degradation in progress

Zero successful requests indicates complete API outage

API latency degradation exceeding 300% baseline indicates performance issue

Stripe API timeout exceeding 10 seconds indicates service-side outage

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