Agentic AI SRE

Agentic AI SRE is an emerging category of autonomous agents that investigate incidents, perform root cause analysis, and increasingly auto-remediate infrastructure issues. Key products include Bits AI SRE from Datadog, Resolve AI (founded by OpenTelemetry veterans), Cleric (a Gartner Cool Vendor 2025), incident.io, Observe, NeuBird, Microsoft’s Azure SRE Agent, PagerDuty, BigPanda, and Rootly. Telemetry context is the critical differentiator in this space — products with deep native telemetry access have advantages over standalone agents that depend on integrations. Schema.ai serves as a telemetry knowledge layer that makes any AI SRE agent smarter by providing structured semantic context about what metrics mean and how infrastructure components relate to each other.